TrackMage allows you to configure a custom domain for your branded tracking page to improve customers’ experience with your brand.

The default URL format for tracking pages on TrackMage is [name of tracking page].trackmage.com/tracking-page/. With a custom domain, your tracking page’s URL will be http://yourdomain/tp.

With a custom domain, your customers can easily associate the tracking page with your brand, which gives credibility.

How to Configure a Custom Domain 

Step 1 - Prepare your domain

Get a domain name from a DNS provider like Godaddy, Bluehost, and others. By default, Shopify provides a domain name to its users; you can use that as well.

Step 2 - Set up your CNAME records

Set up your CNAME records with Cloudflare or Nginx/Apache web server.

Step 3 - Select a preferred tracking page

1. Log in to your Trackmage account.  

On your dashboard, select Tracking Pages and click your preferred tracking page.

We will configure the custom domain on the default tracking page in this example.

Step 4 - Add the Custom Domain

Click the Domain tab and click the Add Custom Domain button.

In the Add Custom Domain popup box, enter the custom domain you want to use.

In this guide, we will be using "idomain.ga" as the custom domain.

When you are done, click the Verify button. You will see three green marks indicating a successful verification.

Click the Save button, and you will get a notification that the custom domain has been set up. 

The domain change takes effect immediately.

Step 5 - Test the Custom Domain

To confirm that your tracking page redirects to your custom domain, click the Preview button at the top-right corner of the page.

From our example and the screenshot below, you can see that the tracking page URL is now https://idomain.ga/tracking-pages… indicating the custom domain setup was successful.