Getting Started

How to sign up for TrackMage How to reset your Password How to personalize your TrackMage account How to get your API Key and Secret

Tracking Pages - Basic Configuration

How to Use the Get Links Functionality How to Create a Tracking Page How to Set a Tracking Page as Default How to configure a Custom Domain for your Tracking page Single and Wholesale Ordering Configuring a Tracking Page for Wholesale Orders How to Embed a Tracking Page on a Site How to set up custom domain using reverse proxy for nginx / apache How to set up custom domain using Cloudflare How to set the Default Language for Tracking Page How to Enable/Disable the Review Option

Teams and Workspaces

How to Create a New Workspace What is a Workspace? How to Grant a Team Member Access to Multiple Workspaces Managing Permissions - How to Make Sure every Team Member has the Right Access How to Create a New Team How to invite your Team Members to the Team How to Invite your Team Members to Workspace Understanding User Permissions How to Change User Permission

Tracking Pages - Visual Builder

How can I change my Tracking Page Design How to Add a Custom Logo to a Tracking Page How to Add Social Media Icons to a Tracking Page How to Change Fonts How to Remove/Edit Footer Links How to Insert Tracking Code to a Page How to Add a Favicon to a Tracking Page How to Change the Background Image of a Page How to Configure Products Sliders on a Tracking Page How to use Products Feed for Sliders from your store on a Tracking Page

Widgets

Your Parcels (Tracking Numbers)

How to Add New Parcels To TrackMage Manually How to Use Filtering to Find Any Parcel in Trackmage How to Rearrange My Fields in the Table How to Use the Re-track Feature Understanding Custom Data Types in TrackMage Notification Feature: How it Works

Email Notifications

Types of Email Notifications How to set up Email Notifications How to configure SMTP credentials for email notifications How to configure SMTP with your Gmail and Google Workspace (gsuite) account How to configure SMTP with SendGrid How to configure SMTP with your Gmail and Google Workspace (gsuite) account (legacy) How to add your Custom Email Notification in a different language How to edit Email Notification

Subscription

What is a Free Trial? Types of Subscription Adding Additional Users What to do if the Subscription is Temporarily Suspended How to access billing settings

Integrations

How to generate API Keys for the Wordpress plugin installation wizard TrackMage Installation Wizard

FAQ

I added/changed Tracking Page design but I cannot see changes when I get link I cannot see review I use Get links for some criterion but it is different in Tracking Page I cannot delete Team/Workspace/Tracking Page I want to transfer the Team ownership to another Team Admin, how do I do that?

General Questions

How to add a Custom Field to Shipment or Order?