How to Add New Parcels To TrackMage Manually

Adding parcels to TrackMage is a pretty straightforward process. In this tutorial, we will show you how to add parcels - or shipment if you wish to call it - manually to TrackMage. With that said, let's get into it.

Step 1. 

Log into your account. At the top right corner of your dashboard, you’d see a Track Number button. Click on it.




Step 2.

Upon click, what you'd see is this. There are additional fields beneath the Tracking Number and Select origin carrier fields, but to see them you will have to click the Order Fields button. More on that later on in this section.



In the Tracking Number field box, type in your parcel's tracking number.

To find a carrier, click the Select origin carrier dropdown field. We support over 500 carriers, including big names like DHL, UPS, FedEx, and a host of others.

If you don't know the carrier company that is shipping your parcel, no worries TrackMage will automatically detect it after submission.
You can use Re-Track button to adjust the auto-detected carrier in case there's an error. You will find your parcel in the grids. 


You may wish to include additional details like email, order ID etc. to your tracking. To do that, click Other Fields



Fill out the fields accordingly. Finally, hit the Add button.

What if you have a large number of parcels, and wish to add them to TrackMage? No worries, you can do so in a breeze, provided the tracking number of the parcels are saved in a CSV or XLS file.

To do so, click on the File Upload tab. 


The next thing you will want to do is to upload the CSV or XLS file in which the tracking numbers for the parcels are stored.

To get an idea of how the tracking sheet you wish to upload should be formatted, download the sample file by clicking Get Sample File. 



If you wish, you can use this downloaded file to build up your tracking sheet by copying and pasting into relevant columns.


Once the file is ready for upload, locate it in your computer, then drag and drop it into TrackMage. If dragging and dropping doesn't work, probably, because you are using TrackMage on a mobile device, click the file icon.


This should take you to your folders. Locate your CSV or XLS file and click Open



Once the upload is finished, click the Import button at the bottom of the page.

You'd receive a success message if the import went through successfully. 


By now, the dashboard should be populated with the data you just imported. Peradventure nothing happens, refresh the page.

If there were import errors - say some rows were skipped during the import - you would see a notification. If you wish to learn more about the errors, click the notification icon.


You can import tracking numbers into TrackMage as many times as you wish. However, if you wish to import a file you had previously imported, but with updated data, TrackMage import the newly added data and update the existing records. There won't be any duplicate data created.

So, that's how you add tracking numbers to TrackMage, both manually and by uploading a file where the tracking numbers are saved.


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