TrackMageEmail Notifications
Types of Email Notifications
Your customers want to know when their shipments will arrive after placing an order with your store.With email notifications, you can give your cus...
How to Set Up Email Notifications
Step 1Log into your dashboard, click Automation, and go to the Emails page or click on Set up your Email Notifications.To go to the notification se...
How to Edit Email Template
This article explains how to edit email templates. The steps apply to both Default Email templates and Custom Email templates. When you enable Defa...
How to Add a Custom Email Template
Custom Email templates help you send shipment status notifications to targeted customer segments in your customer base. Think of a customer segmen...
How to Configure SMTP Credentials for Email Notifications
Setting up SMTP credentials allows TrackMage to send emails on behalf of your domain. Log into your dashboard, click the Automation, and go to the...
How to Configure SMTP with your Gmail and Google Workspace (gsuite) account
Step 1. Turn on the 2-step VerificationOpen your Google Account and click the Security tab. Activate 2-step verification if it's not yet enabled.Af...
How to Configure SMTP with SendGrid
Step 1. Go to API keysGo to API keys and click CreateStep 2. Create an API KeySpecify the key name and permissions. Permissions can be "Full" or at...
How to Configure SMTP with your Gmail and Google Workspace (gsuite) Account (legacy)
This article shows how to send TrackMage emails to your Gmail account using the legacy approach (without enabling 2-step verification). See the rec...
How to add your Custom Email Notification in a different language
To create a custom email notification in a different language you need to select the conditions and a triggering event. There are four types of tri...
Relative Supported Date and Time Formats
This article covers various relative date and time formats used in the Schedule Delay field on the email template settings page, which includes tri...